Can't Sign In to Your Account

Created by iStall Support Admin Tier 2, Modified on Wed, 1 Apr at 2:06 AM by iStall Support Admin Tier 2

Can't Sign In to Your Account

If you're having trouble signing in to iStall, work through these steps.

1. Check your email address

Make sure you're using the same email address you used to create your account. If you have multiple email addresses, try each one.

2. Reset your password

On the sign-in page, click Forgot Password and enter your email address. Check your inbox (and spam folder) for the reset link. The link expires after a limited time, so use it promptly.

3. Clear your browser cache

Outdated cached data can occasionally cause sign-in issues. Clear your browser's cache and cookies, then try again.

4. Try a different browser or device

If the issue persists, try signing in from a different browser or device to rule out a browser-specific problem.

5. Contact support

If none of the above resolves the issue, contact iStall support. Include the email address you're trying to sign in with so the support team can look into your account.