# Can't Find Account Settings? Uninstall the iStall App

We understand that you may be experiencing difficulties finding your account settings in the iStall application. Due to recent system updates, the iStall app is currently unable to open users' account settings, which can be frustrating. We want to ensure you have the information you need to manage your account effectively.

### What’s Happening?

If you have an active permit and are trying to change details such as your license plate, make, model, color, or year, you may notice that you cannot see your permits or update them while the app is installed on your phone. This is because the app is designed to redirect you to a browser when you attempt to navigate to the website, which can create the illusion that your account settings and permit information have simply disappeared.

### What Should You Do?

The quickest and best solution to resolve this issue is to completely uninstall the iStall application from your phone. Here’s how you can do it:

1. **Uninstall the iStall App**: Go to your device's settings, find the iStall app, and select the option to uninstall it.

2. **Use Your Phone’s Browser**: Once the app is uninstalled, open your preferred web browser on your phone.

3. **Visit the iStall Website**: Navigate to the iStall website and log in using your account credentials.

4. **Access Your Account Settings**: After logging in through the browser, you should be able to access your account settings and make any necessary updates to your permits.

We appreciate your understanding as we work to improve the iStall experience. If you have any further questions or need assistance, please don’t hesitate to reach out to our customer support team. We’re here to help!