A common issue is when somebody is in their parking spot. Use the following steps:
- Have user log into istall.ca
- Account – settings
- Request parking enforcement
- Click -Request a tow
- Have user fill out the following categories: Plate, Make, Model, color and quick explanation.
- Click save.
Now user will need a temporary lot assigned.
We would create a scramble parking for this
- admin - > account
- parking management - >create a registration
- fill out info on form
Tow Truck info
Name of Towing Company
Citywide towing and recovery
403 287 9111 / 1-800-465-2470
Citywide towing and recovery (Alt check - United Parking 1.844.869.6377 for the actual towing)
587-557-1440 / 1-800-465-2470
One shop parking
Alpine towing and recovery
Doctor hook towing and recovery
If user is in somebody else's, stall, it can still be reported through the istall website. the agents can fill it in themselves using the account, but all info is required.